Terms of Service
Last updated: May 23, 2026
These Terms of Service ("Terms") govern your access to and use of the Hot Lead Media website at hotleadmedia.com (the "Site") and any services we provide (the "Services"). By using the Site or Services, you agree to these Terms.
1. Who We Are
Hot Lead Media is a marketing agency that builds and manages paid advertising campaigns for home service businesses. "We," "us," and "our" refer to Hot Lead Media.
2. Eligibility
You must be at least 18 years old and authorized to act on behalf of your business to engage our Services.
3. Strategy Calls
Booking a free strategy call does not create a client relationship and does not obligate either party. We may decline to take you on as a client at our discretion.
4. Engagement & Fees
- A separate written services agreement governs paid engagements, including scope, fees, term, and termination.
- Management fees are paid to Hot Lead Media. Ad spend is paid directly to the advertising platform (e.g. Meta) — we never mark it up.
- We typically require a 3-month minimum commitment, after which engagements move to month-to-month unless otherwise agreed.
5. Results Disclaimer
We do not guarantee specific results, lead volume, appointment counts, revenue, or ROI. Performance figures shown on the Site reflect our own campaigns or specific client cases and are not promises of comparable results for your business. Advertising outcomes depend on many factors outside our control, including your market, offer, pricing, response time, sales process, and ad-platform changes.
6. Your Responsibilities
- Provide accurate information and timely access to required accounts.
- Maintain a funded ad account and respond to leads promptly.
- Comply with all applicable laws and advertising-platform policies.
7. Intellectual Property
The Site content, branding, and our proprietary methods are owned by Hot Lead Media. You retain ownership of assets you provide. Work product we create for you is licensed or assigned to you per the terms of the written services agreement.
8. Acceptable Use
You agree not to misuse the Site, including by attempting to disrupt it, reverse engineer it, scrape it, or submit false information through our forms.
9. Third-Party Services
The Services rely on third-party platforms (e.g. Meta, Google, hosting, CRM). We are not responsible for outages, policy changes, or pricing changes by those providers.
10. Disclaimers
The Site and Services are provided "as is" and "as available" without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy, and non-infringement, to the maximum extent permitted by law.
11. Limitation of Liability
To the maximum extent permitted by law, Hot Lead Media is not liable for any indirect, incidental, consequential, special, or punitive damages, or for lost profits or revenue, arising from your use of the Site or Services. Our total liability for any claim will not exceed the fees you paid us in the three (3) months preceding the event giving rise to the claim.
12. Indemnification
You agree to indemnify and hold Hot Lead Media harmless from claims arising out of your business, your products or services, content you provide, or your breach of these Terms.
13. Governing Law
These Terms are governed by the laws of the State of North Carolina, USA, without regard to conflict of law principles. Any dispute will be resolved in the state or federal courts located in North Carolina.
14. Changes
We may update these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance.
15. Contact
Hot Lead Media · hello@hotleadmedia.com